Adopt Responsible Gaming on PlayOne
➤ Visit the Belgian Gaming Commission website
➤ Visit the Player Support website
Playing on PlayOne.be should always remain a controlled entertainment experience, a moment of digital pleasure in a universe inspired by gaming.
Our goal is to offer you a unique adventure, but one that is always responsible and supervised.
If at any time you feel your financial limits are fading, that you can no longer stop a session, or that gaming becomes automatic, it’s time to take a break.
That means the game has taken over — and it’s essential to regain control.
In the PlayOne universe, the true “level up” is knowing when to stop.
A Few Tips to Keep Your Gaming Under Control
Set in advance the amount and duration you wish to dedicate to your session.
Be aware of how often and how long you play.
Don’t try to chase your losses — chance is part of every game.
Avoid automatically replaying your winnings.
Remember: over time, you will lose more often than you win — that’s the very nature of gaming.
At PlayOne, the most important thing is you.
PlayOne.be is more than just an online casino: it’s an interactive and futuristic universe, designed to offer you an immersive, secure, and seamless experience every time you connect.
Because your well-being is at the heart of our mission, we do everything possible to prevent gambling addiction and encourage each player to adopt a mindful attitude.
Play Responsibly: Our Tools
To help you stay in control of your experience, PlayOne provides a range of simple and effective tools:
A dashboard that lets you view your spending and session duration in real time.
A feature to regulate your playtime according to your own limits.
A spending limit system, so you can always stay in control of your budget.
Thanks to these tools, you remain the actor of your experience, not a spectator of your habits.
On PlayOne, gaming is about pleasure, but always with awareness.
Once Logged Into Your Account, You Can:
Set your personalized warning message
Manage your automatic breaks
Define your spending and session time limits
Take a player self-assessment test to better understand your gaming behavior
A Legal Framework Designed for Your Protection
Games of chance are not an ordinary economic service.
That’s why they are strictly regulated in Belgium – and in many other countries – to ensure safe, fair, and responsible gaming.
The Belgian Gaming Commission has the primary mission of protecting players.
It ensures that every licensed platform, like PlayOne.be, complies with legal standards and implements preventive measures to limit the risks associated with excessive gaming.
To learn more, consult the official brochure from the Belgian Gaming Commission, which provides full information on responsible gaming and the prevention of risky behaviors.
Self-Exclusion and Voluntary Limitation
If you feel that gaming is taking up too much space in your life, you can request voluntary self-exclusion.
This process allows you to suspend your access to:
Land-based casinos
Gaming halls
Online gaming sites
And soon, betting agencies
The request can be made online through the Belgian Gaming Commission’s website, or by completing a paper form.
You can also request the exclusion of a loved one by filling out a third-party exclusion form.
All official information is available here:
👉 www.gamingcommission.be
Support Services That Listen
If you feel the need to talk about it or seek guidance, several specialized organizations can help you confidentially:
La Clinique du Jeu: www.cliniquedujeu.be
SOS Jeux: 0800 / 35 777 (free service, available 24/7)
ASBL Le Pélican: lepelican-asbl.be
You can find all online support resources here.